horrifying encounter with google support agent

this is written from the POV of someone with debilitating social anxiety. to my broken-ass brain, this was the most horrifying situation i had been in within the last 24 hours. /hj

i headed into those google one support chats which are purportedly able to assist human-to-human with any question about any google service. that...was a grave misunderstanding. turns out these probably minimum wage-paid guys are really only there to assist in subscriptions and payment for google one itself. why they advertise otherwise? i don't know. maybe i'm in the wrong place. fuck if i know, i'm an idiot, you see.

so i fumble out an explanation with shaking hands (WHY am i afraid of this poor support agent?) and get met with the "I'm here to assist with Google One subscription-related issues." that was the moment my soul left my body. i had spent the past 10 minutes trying to explain a random issue on a google product barely used since the 2000s, and on that note, with a feature that had literally been unmaintained since 2008, probably.

he had no idea what i was talking about. I had no idea what i was talking about. no one had any idea what was going on. my shitty communication skills resulted in a dumbfounded support agent and a dying-inside me, both staring at our screens in sheer confusion.

i panicked and left the chat. this is my daily struggle of mundane tasks. so i sit here...a moron, writing in my handcrafted echo chamber about an insignificant 10 minute experience that will, for some ungodly reason, probably haunt me for the rest of my life.

cool.